Support
Write to destek@[ALAN-ADI] or call the number on your quote. Please add the job
code (for example PT-2027-0042) if you have one.
Frequently asked questions
How do I request a transport?
Use the request form (no account needed) or the app. Our dispatcher calls you back and sends a quote.
How do I follow my car?
When a driver is assigned the job's page in the app shows the live tracking and its link (and an SMS brings the link if your account has a mobile number). The link opens in the app if it is installed, otherwise in the browser, without signing in.
The tracking link says it has expired.
Links stop working 7 days after delivery or cancellation, or when our team renews them. Ask us for a new one.
How do I sign in?
With your Apple, Google or Microsoft account. Drivers use the account of the e-mail address their company registered. If the window closes without signing you in, try again or choose another of the three.
Where are the photos of my car?
On the job's page in the app and on the tracking page: four at pickup, four at delivery, and any damage photos.
How do I pay the deposit?
When online payment is open, the app takes you to iyzico's secure payment page. Otherwise our team tells you how to pay by bank transfer.
How do I delete my account?
See Delete your account.
Company
[ŞİRKET UNVANI], [ADRES], MERSIS: [MERSİS NO].